Platinum Debit Card | FirstBank Nigeria

FirstBank Platinum Debit Card

Platinum Debit card issued to customers by FirstBank has proven to be a very convenient means by which bank transactions are made such as customers being prone to bank preferential treatments, mix travel benefits, access to amazing products and services, higher transaction limits etc. All these above listed offers are strictly by invitation from the bank management.

Features of FirstBank Platinum Debit Card

  • Dependable support – 24 hour access to support for all card-related complaints through our Contact Centre – First Contact.
  • Platinum debit card is valid for 3years
  • The platinum card is Secured with Chip & PIN technology
  • Effective funds management – Transactions done with the card can be easily monitored via the First
  • POS and online payments limit increase available upon request
  • Bank Internet Banking service.
  • Naira denominated, can be linked to a FirstBank current or savings account
  • Safe – eliminates the risk and inconvenience of carrying cash
  • The platinum card is accepted worldwide – pay for goods and services at over 29 million locations and withdraw cash from over 1.8 million ATMs worldwide.

Benefits of FirstBnk Platinum Debit Card

  • Higher daily limits while transacting at various channels.
  • Access to the MasterCard Global Services (emergency customer service—anytime, anywhere, and in any language. Cardholders can access all services provided by their issuers, MasterCard, and third-party processors etc.)
  • Purchase protection – shop with confidence and enjoy theft or damage insurance
  • Pay with your FirstBank platinum debit Card and enjoy amazing offers at these locations (Sheraton Hotel Ikeja, Lagos,  Four Points by Sheraton Lekki, Lagos, Sheraton Hotel FCT Abuja, Le Méridien Ibom Hotel & Golf Resort, Uyo and Le Meridien Ogeyi Place, Port Harcourt)
  • Emergency Cash Advance – applicable where a customer’s card is unavailable and cash is urgently needed. With this service, offered by MasterCard, cash can be remitted to the cardholder via money transfer services (MoneyGram or Western Union) pending when a replacement card is issued to the customer.
  • Emergency Card Replacement – for urgent replacement of lost or stolen cards; a service offered by MasterCard as a temporary measure/bridge, pending when the customer’s replacement personalized card is produced.
  • Shop online globally, as the Platinum Debit MasterCard is accepted online all over the world
  • Virtual Payment Concierge – MasterCard arranges a ‘card not present’ Transaction at dining, hotel, and transportation merchants (pending merchant approval) while an emergency card is in transit.
  • Access to optional services like airport lounges and extended warranty may be available.
  • Access to stand in authorization processing for the international automated referral services
  • Enjoy discounts targeted at Platinum MasterCard cardholders. This is an exclusive collection of discounts curated for MasterCard cardholders to live unique moments in their favorite cities and places. Please visit the website or download the Priceless Africa Mobile app and access the program’s benefits wherever you go.
  • Access to MasterCard Moments world-class shopping experience – travel, dining, shopping and other lifestyle privilege. (www.mastercard

FAQS about the Firstbank Platinum Card

 (1) What is the difference between the Naira MasterCard and the Platinum Debit MasterCard?

  • The Naira MasterCard and Platinum Debit MasterCard offer customer access to their Naira savings/current account for local and international use. However, the Platinum Debit MasterCard is designed for HNI customers desiring to carry a card that befits their status and differentiate them from the mass market.  This product provides them a platform to enjoy premium offerings and value added services from MasterCard worldwide.

  (2) Is the Platinum Debit MasterCard open to all customers?

  • This is strictly by invitation

  (3) What are the transaction fees for this product?

  • Web Purchase Fee:                                 Free
  • POS Purchase Fee:                                 Free
  • ATM Withdrawal Fee:                           N420 (International only)
  • PIN Re-issue Fee:                                   Free.

  (4) What is the minimum account balance at the point of card issuance?

  • N50,000. This is required as the point of processing the card request.

   (5) Who can apply?

  • Customers with an annual turnover of N40,000,000.00 or more.
  • Card Issuance Fee:   N5000
  • Card Replacement Fee:  N5000

   (6) What are the benefits of the Platinum Debit MasterCard?

  • Higher daily limits while transacting at various channels.
  • Complimentary access to a concierge service 24 hours, 7 days a week
  • Special access to some elite airport lounges
  • Emergency Assistance
  • Purchase and Fraud protection

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